LG TV 43” TV gift with purchase - Terms and Conditions
Participants agree to be bound by these terms and conditions (the "Terms and Conditions") including those set out in Appendix 1 below.
The Promoter
1. The Promoter is Virgin Media Limited, 500 Brook Drive, Reading, Berkshire RG2 6UU ("Virgin Media") (the "Promoter").
2. The Administrator: TLC Marketing Worldwide UK Ltd, 55 Baker Street, London, W1U 7EU. (“TLC”) (the "Administrator”)
Promotion Period and Qualifying Purchase
3. Entry to the promotion (“the Promotion”) was between 00:01 (BST) on Monday 18th May 2026 and 23.59 (BST) on Wednesday the 27th May 2026 (“Promotion Period”).
4. The Promotion is only available to new Virgin Media customers who purchase the Cinema, Sport, Cinema and Sport and Max Volt bundle on a 24-month contract during the Promotion Period (“Qualifying Purchase)”. Any purchases received after the closing date will be invalid.
5. Once the Qualifying Purchase is made, you will receive a unique voucher code (“Voucher Code”) via email after a period of 55 days following your service installation date with details on how to redeem your Promotional Item as outlined in Table 1 below via a link to a registration website provided by our supplier TLC Worldwide.
6. To redeem the Promotional Item, click the link provided in the email with the Voucher Code. You will need to register your details with TLC and input your Voucher Code. You must register your details via the link provided within 30 days of receiving the email with the voucher code. Any registrations received after this date will not be accepted. You will then be sent your LG TV within 30 days of redemption. Further details of how to redeem are set out in Appendix 1.
7. The Promotion is subject to stock availability, will only be run until stocks last and may be withdrawn at any time.
8. Maximum of 1 (one) Promotional Item per customer and address. Voucher Code must be applied at time of receiving the Promotional Item and cannot be applied retrospectively. Voucher Codes can only be used once in any single transaction.
9. To qualify for this Promotion, you must not have cancelled your Qualifying Purchase within the first 55 days of your service installation date. If you do not receive your Promotional Item after a period of 5 working days from when you registered and you remain on an eligible contract, you should contact TLC at VMO2Volt@tlcrewards.com.
10. Promotional Items are non-transferable and there is no cash alternative. Virgin Media may substitute the Promotional Item with another gift of equivalent value at its own discretion.
11. We reserve the right to cancel and/or amend these Terms and Conditions and/or the Promotion at any stage. We will endeavour to minimize the effect of such cancellation or amendment on participants in order to avoid disappointment which may include providing an alternative gift if the original Promotional Item becomes unavailable for any reason.
Table 1
Eligibility
12. To be eligible to participate in the Promotion you must be a legal resident (aged 18+) of either the United Kingdom (including Isle of Man or Channel Islands) or the Republic of Ireland ("Participant").
13. To qualify for this Promotion, the Qualifying Product must be purchased via the Virgin Media website or over the phone via our Virgin Media contact centre.
Privacy and Data Protection
14. Your data will be collected, stored, and processed in accordance with our Privacy Policy. By continuing with your purchase, you consent to us contacting you regarding the Promotion via email and acknowledge and agree that Virgin Media may respond to you regarding the Promotion using the contact details provided. By participating in the Promotion, you consent to the collection, processing and transfer of your personal data by our data processors including TLC Worldwide and the use of your personal data for the purposes of the administration of this Promotion.
General
15. Virgin Media shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond its control.
16. Virgin Media reserves the right to vary the Terms and Conditions of the Promotion.
17. Virgin Media will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of Virgin Media; or (e) any printing or typographical errors in any materials associated with the promotion.
18. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.
19. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold Virgin Media harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Promotional Item. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Virgin Media’s negligence.
20. The promotion is governed by the law of England and Wales.
APPENDIX 1
This Promotion is being administered and fulfilled by TLC Marketing Worldwide UK Ltd, 55 Baker Street, London, W1U 7EU (“the Administrator”).
How to claim:
Participants may be required to accept separate Administrator Terms and Conditions.
Any data captured in the fulfilment of the Promotion by the Administrator and/or their Data Processors will only be used for validation of entries and for the delivery of rewards, unless we have your consent. Your personal details will at all times be kept confidential. Data will be stored for 3 months from the Promotion end date, after which the data will deleted. Your personal details will at all times be kept confidential and in accordance with current Data Protection legislation. Click here for the Administrator’s Privacy Policy. You can request access to your personal data, or have any inaccuracies rectified, by sending an email to [lets.talk@tlcmarketing.com]. By participating in the Programme, you agree to the use of your personal data as described here.
The Promoter’s decision regarding any aspect of the Promotion is final and binding.
